To give consideration to renewing the current customer services contact centre software for a further 3 years.
Decision type: Key
Reason Key: Financial Threshold;
Decision status: Recommendations Approved
Wards affected: (All Wards);
Notice of proposed decision first published: 24/08/2023
Service(s): Chief Officer - Resources;
Department: Chief Officer - Resources
Contact: Shaun Crossman, Solutions Architect Email: scrossman@lancaster.gov.uk Email: scrossman@lancaster.gov.uk.