Decision details

(Cabinet Member with Special Responsibility Councillor Leytham)

Cabinet received a report from the Chief Officer (Health & Housing) to enable Cabinet to consider the future provision of the Council’s Emergency Call Centre – Community Alarms, Telecare and associated services.  The report was exempt from publication by virtue of paragraphs 1, 2 & 3 of Schedule 12A of the Local Government Act 1972.

The options, options analysis, including risk assessment and officer preferred option, were set out in the exempt report.

Councillor Leytham proposed, seconded by Councillor Hanson:-

“That the recommendations, as set out in the exempt report, be approved.”

Councillors then voted:-

Resolved unanimously:

(1)             That the City Council enters into detailed discussion with New Progress Housing Group with the following objectives:

·           The City Council ceases to be a telecare/community alarm provider to the private sector with this business transferring to New Progress Housing Group – both monitoring and installation.

·           New Progress Housing Group are commissioned to provide the community alarm monitoring service to the Council’s sheltered housing and community alarm properties

·           New Progress Housing Group are commissioned to provide other ancillary out of office hours emergency services including lone worker monitoring

(2)             That subject to completing due diligence the Chief Officer (Health and Housing) is authorised to enter into a contract with New Progress Housing Group for the above services, with the draft revenue budgets being updated accordingly.

Officers responsible for effecting the decision:

Chief Officer (Health & Housing)

Chief Officer (Resources)

Reasons for making the decision:

The decision is consistent with the Council’s role to provide customer focussed services that offer value for money and meet the needs of people who live in the district by reviewing and refocusing service delivery.