Agenda item

HR Policy Development and Review

Report of HR Policy and Strategy Lead. 

Minutes:

The HR Policy and Strategy Lead submitted a report that enabled the Committee to consider and approve the introduction of revised Flexible Working Request, Disciplinary and Sickness Absence Management policies.  

 

Comments and amendments following the meeting of JCC on 21st February 2024 were set out in the report. 

 

The policy tracker, appended to the report, advised of further information on the changes to be reviewed. For these policies these were:

 

Policy Section Number (new number)

Existing/New Section

Section Heading

Amendment/addition Notes

 

Flexible Working Request Policy

3.1

Revised Existing

Conditions and Arrangements

The provision set out the statutory time limit of 2 months to respond to a request (including appeal). It is still LCC’s commitment to dealing with flexible working requests within 1 month, but the statutory requirement is 2 months to respond to a request, not to have also dealt with an appeal (as there is no statutory right of appeal). Amended to re-state the statutory requirement of 2 months to respond.

12.1

Revised Existing

Appeal

Revised to include reference to the recently approved LCC appeal policy. This will give employee’s a further 5 days to appeal a decision and brings the appeals process in line with all other decisions which carry a right of appeal for consistency.

Flexible Working Request Application Form

n/a

n/a

Removed the section which previously requested employee’s to set out the impact the request may have on the service in line with new legislative requirements.

Disciplinary Policy

N/A

N/A

Branding

Policy re branded to new format.

N/A

N/A

Generic Layout

Layout follows new format. Scope, Purpose, Roles & Responsibilities followed by the procedure to be followed.

3.2

New

Employee’s Responsibilities

Introduced 2 new employee responsibilities:

1.      To make the Commissioning Officer and/or Disciplinary Hearing Manager aware of any reasonable adjustments that may be required to co-operate with the process (this has been updated in the invite letters to remind employees); and

2.      To provide any evidence, including naming any relevant witnesses to either the Investigating Officer or the Disciplinary Hearing Manager to consider as soon as possible (see “witnesses” below)

3.3

New

Council’s Responsibilities

The previous policy had objectives and principles but no Council responsibilities. We have introduced Council Responsibilities which reflect the previous objectives and principles to showcase the fact that it is not just line managers and employees who are responsible for good conduct; it is also the Council’s responsibility to promote fairness and consistency.

4

Revised Existing

Misconduct or gross misconduct: what is the difference?

The existing policy included a section around the difference between misconduct and gross misconduct. It acknowledged it would be impossible to provide a conclusive list but some of the examples given were misleading as to their severity i.e. equality and diversity breaches were listed under misconduct (when they could very possibly be gross misconduct). We have moved away from using lots of specific examples to highlight what is considered misconduct or gross misconduct as this will be dictated by the specific circumstances. The new policy focuses on the impact and distinguishes gross misconduct as a matter so serious that dismissal ought to be considered.

The new mandatory training on disciplinaries aims to empower managers to evaluate the severity of misconduct and to know how to act immediately i.e. for matters which are minor with inconsequential impact, they should deal with it informally and for matters they consider cannot be remedied by a 1:1 conversation, they should initiate an investigation.

5

Revised Existing

Conduct outside of work/criminal activity

Merged previous paragraphs 6 and 7 concerning conduct outside of work and criminal activity. Focus is on respect for a private life and the relevance of the conduct to the workplace but sets out detail as before around what the Council may consider dealing with internally.

 

Removed from Existing

9. Raising Concerns Whilst at Work

Current paragraph 9 refers to the raising concerns whilst at work policy and makes it clear that if that policy has been misused then it could be a disciplinary matter. Policy misuse more generally is a matter to be considered for disciplinary, so it did not feel necessary to include this one specific example.

7.18 and 7.19

Revised Existing

Disciplinary Hearing (re appeals)

The recently introduced Appeals Policy ensures that all formal decisions with the right of appeal will be handled in the same manner consistently. A right of appeal is of course afforded in the case of any formal sanction under the disciplinary policy and rather than setting out the appeal process in detail or in an appendix, the appeal policy will be linked.

 

Revised Existing

Existing policy “22. Witnesses”

The current policy provides that employees and managers can call witnesses to a disciplinary hearing and that they can each be “cross-examined” by the other. We want to move away from a case versus case mentality and focus on examination of evidence presented. It should not be a managers case versus an employee’s case, it is an opportunity for an impartial manager to decide on the evidence whether they have formed a reasonable belief in the allegations. We have introduced a new employee obligation as above to identify any witnesses early in the procedure i.e., at investigation stage to ensure that investigation manager has taken those views into account when conducting the investigation (as these could be pivotal when the Commissioning Officer decides whether there is a case to answer). Witnesses may also be useful in mitigation, but again, a witness statement provided in advance of the hearing would be preferable. The emphasis is now on witness statements, but there is still cope for witnesses to attend where it has not been possible/foreseeable to obtain their evidence earlier.

 

Revised Existing

Appeal

Revised to include reference to the recently approved LCC appeal policy. This will give employee’s a further 5 days to appeal a decision and brings the appeals process in line with all other decisions which carry a right of appeal for consistency.

 

Revised existing

Removal of appendices

There were extensive appendices to the policy document setting out how the meeting and hearing would be run. This information is better served in guidance document which is tailored to the relevant party. Manager guidance will be implemented to ensure managers are equipped to conduct fair hearings.

 

Revised Existing

Review

Annual review is recommended. It is unlikely that substantive changes will be necessary to this policy as the disciplinary procedure is rather routine, but it will give HR the opportunity to add to FAQs or to address in-year cases which might prompt minor changes.

N/A

N/A

FAQ’s

Introduction of FAQs to separate out some of the nuanced points. This will serve as an area we can continue to add to if anomalous scenarios arise which were not envisaged at the time of review. For Performance Improvement purposes these FAQs include applicability of the policy to employees on probation or appoint review, those who have lost any relevant licences, pay increment and more. All of this information was included within the policy previously, it has just been set out so it is more accessible.

Sickness Absence Policy

N/A

N/A

Branding

Policy introduced with branding to match new format.

N/A

N/A

Generic Layout

Layout follows new format. Scope, Purpose, Roles & Responsibilities followed by the procedure to be followed.

N/A

N/A

Consolidation of all provisions

All provisions have been consolidated. All substantive changes are set out in the below areas:

 

New

FAQs

Moved the sections on withdrawal of sick pay, attendance at appointments, employee third party compensation claims (the notification of a claim having been made now being an employee obligation), work-related ill-health or injury to the FAQ section, so the main body of the policy can get straight into entitlement and the process to follow to report absence and then the informal and formal management steps.

5

Revised existing

Sickness Absence Reporting Procedure

Employee’s (unless severely inhibited) required to make contact by telephone only.

More flexibility for manager and employee to agree how much checking in is necessary (which ought to be dictated by the reason for the absence). LCC recognises that too much contact may not be conducive to recovery.

 

 

Self-certification

Existing policy required a fit note for any sickness absence taken during an existing holiday. This is not consistent with self-certification, which is now applicable across the board in the first 7 days of absence (pro-rated for part-time employees).

8

Consolidated existing

Formal absence management

Stages 1 – 3 of the formal process contained a lot of repetition as the process is the same (save for how the first stage is triggered). Removed repetition and consolidated into one section rather than separate sections for each stage.

9

New

Disabilities and reasonable adjustments

Intro of definition of disability. HR should be engaged where a manager suspects or is told directly that an employee has a disability. This is so that occupational health can be engaged as appropriate and reasonable adjustments can be reflected on as soon as possible.

13

Revised existing

Repeated LTS

Policy previously provided for a 36-month period to look back at when a third LTS absence had started. This has been reduced to 24 months, as the 36-month period was considered too long and would not likely cause as much disruption as 2 LTS instances in 24 months. Disability related LTS will not count towards this, and neither will work related illness/injury.

15.6

Removed existing

Re: interim reviews

During formal absence management, it was previously necessary to have an interim review. If absence targets have been set, and there are no absences, it will be clear to each party that good progress is being made against those targets. If there are any absences during the review period, a return to work will still be necessary, so it feels unnecessary to also be holding interim reviews. A review will be important at the end of the review period to confirm that targets have been met and to confirm the current absence indicator points (and therefore make the consequences of follow up absences clear).

 

Revised Existing

Case Review Hearing(s)

Consistent with other changes to grievance, performance improvement and appeal, no longer a requirement for previous decision maker to be present in hearing., But, if either the employee or the Chief Officer wants them there, they are required to attend to answer questions.

 

Revised Existing

Appeal

Revised to include reference to the recently approved LCC appeal policy. This will give employee’s a further 5 days to appeal a decision and brings the appeals process in line with all other decisions which carry a right of appeal for consistency.

 

Revised existing

Removal of appendices

There were extensive appendices to the policy document setting out how the meeting and hearing would be run. This information is better served in guidance document which is tailored to the relevant party. Manager guidance will be implemented to ensure managers are equipped to conduct fair hearings.

 

New

When will the policy be reviewed?

Annually or earlier in the event of relevant legislative action.

Document control added and footer with version reference.

 

It was reported that, at the JCC meeting held on 21st February 2024, with regard to Flexible Working Requests it was also observed that there is an increased emphasis on de-escalation, and a greater emphasis on informally resolving issues more widely, and it was therefore suggested that an informal process could be introduced as regards flexible working requests. This will require a process to be mapped out to ensure that any permanent changes are adequately reflected from a HR perspective, but this will necessitate changes to provision 1.2 to include the option to agree flexible working requests informally, and a new provision to encourage informal resolution where possible prior to requesting an application form be submitted. It requires further deliberation on when it may be necessary to rely on the application form and to ensure all parties are comfortable with how specifically the policy will be adapted going forward to provide for this.

 

The Committee then considered the issue regarding agreeing to flexible working requests informally.  The views of the Committee included that requests be considered on a case by case basis, the need for requests to be recorded and providing flexibility for Line Managers to agree to requests for a fixed term for a personal reason or when an employee needs support so that this can be addressed immediately. 

 

The Chair expressed his thanks to Officers for the work undertaken to date on the HR Policy Development and Review process. 

 

It was moved by Councillor Professor Harris and seconded by Councillor Jason Wood and resolved as follows. 

 

Resolved: -

 

That the draft Flexible Working Request, Disciplinary and Sickness and Absence policies be approved with the HR Policy and Strategy Lead providing an update/review report regarding the Flexible Working Request Policy and Procedure informal review to the Committee in 12 months’ time. 

 

Supporting documents: