Service (s)

Corporate overview - Includes Internal Affairs portfolio - Finance portfolio and Red/Amber targets arising from PRT

Select from drop down list

Portfolio Holder/s

Cllr Langhorn

On Target

Quarter

4

Date of meeting

Behind Target

Actions

All Portfolios
Significant achievements and or difficulties experienced in delivering targets (highlight significant ongoing or emerging risks)

Failing

Light touch report pending production of comprehensive Annual Report

PI No

Description of indicator

08/09 Outurn

09/10 target

Good is ?

Q1

Q2

Q3

Q4

Year to date

Status

Target Owner

Commentary (highlight significant achievements or ongoing risks)

All Portfolios - Red & Amber indicators

CH8

Reduce the number of days lost to sickness absence

9.5 days

Low

2.456

5.69

9.05

12.06

Failing

ST

The target for end of June was 2.44. The figure for this period last year was 1.84 days. The major ongoing risk is that the absence figures will worsen as a result of swine flu.
Quarter 2 Update :- The target for the end of September was 4.875 days. The figure for this period last year was 4.32 days. Information as to how many days have been lost through swine flu is being prepared. The major ongoing risk is that the absence figures will continue to worsen as the winter period approaches. The newly appointed HR Manager will be considering what action can be taken by HR in conjunction with service managers to reduce sickness absence.
Quarter 3 update: The target for the end of December was 7.31.The figure for this period last year was 7.11. The total number of days' absence reduced to 853.5 in December 2009 from 1064.9 in November 2009. In November 35 days were lost to swine flu, reducing to 4 in December. To date this year, 65% of absence has been long term and 35% short term, compared with 61% long term and 39% short term this time last year HR officers liaise with managers ensuring sickness
absence is properly managed, and reduced.
Quarter 4 update: HR Officers have been working
closely with managers to ensure that the sickness
absence management policy is being properly and
consistently applied, this has resulted in a
reduction in the total number of days lost. In Jan
1181.7 days were lost, in February 822.3 days and
in March 776.2 days. However, this late
improvement was not enough to redeem the
overall cumulative figure for the year which was
12.06 days (2.56 days over the target). The
target for 2010/11 will be 9 days, and HR officers
will continue to work with managers, as well as
looking to see how the Occupational Health
provision can be improved. (See Agreed Actions Q4)

NI171

VAT registration rate

(ANNUAL)

41.30%

Target not set

High

_

PS

NOT DUE YET. 2007 - 22 VAT registrations per 10,000 adult population (calendar year annual data only available) NB NI 171 now New Business Registration Rate (i.e. including businesses registering for PAYE) - 2007 figure for Lancaster District - 41.4. LAA target subject to renegotiation in early 2010 - difficult to forecast the impact of the downturn and set an interim figure. Q4 UPDATE - 2008 New Business Registration Rate (NI171) for Lancaster District is 41.3 - NB figure always lags by a year so 07/08 outturn represents most recent figure (See Agreed Action Q4)

NI170

Previously developed land that has been vacant or derelict for more than 5 years.

(ANNUAL)

5.29%

3.83%

Low

_

5.29%

Failing

NOT DUE YET. The 2009 figure of 5.29% reflects an increase in the amount of Brownfield land recorded in the NLUD survey of 2004 (148.22 hectares) rather that a dramatic increase in the actual amount of longstanding Brownfield land. Achievement in developing brownfield land is demonstrated by the fact that in 2008/09 80% of residential completions in the District were on brownfield sites. This is 10% above the 70% (high) target set by the RSS. Q4 UPDATE - No changes during current recession, but planning strategy to be put in place to prevent cherry picking of greenfield sites and concentrate development on brownfields. (No action at this stage, but monitor position)

NI172

VAT registered businesses showing growth

(ANNUAL)

14.30%

Target not set

High

_

PS

NOT DUE YET. Lagging indicator last available actual is for 2006/07 - 14.59% (highest growth in 5 years) Q4 UPDATE - 2007/08 NI172 figure for Lancaster District is 14.3% NB. Figure always lags by a year so 07/08 outturn represents most recent figure (See agreed actions Q4)

KPI4

Number of business start ups as a result of local initiatives

Target not provided

26

Behind Target

The Business Start Up contract is now in place but the instruction letter has not yet been received. Awaiting information on progress of the Intensive Start Up Support project.
Q4 UPDATE - A total of 26 new business start ups was recorded for the year to the end of March 2010, mainly through the new Intensive Start Up contract delivered by Enterprise4All and funded by NWDA/ERDF and Lancashire County Council. Whilst this was below profile, it represents a reasonable performance in view of the delay in the contract being finalised and delivery of the service only starting in the Autumn of 2009. (No actions Q4)

KPI 6

Number of hectares of public realm created or improved

0.3ha

0.6ha

High

0ha

Failing

Q4 COMMENT No external funding available to create or deliver improvements (No actions Q4)

KPI 1

Increase level of Tourism spend by 3% from previous year

£267m

£275m

High

259m

Failing

An analysis of the volume and value fo the Visitor Economy in the Distric shows visitor expenditure down YOY by 3% to £269.62m and the number of jobs supported down by 1% on the previous year to 4943 FTE (STAM 2008) despite the number of visitors to the district increasing by 4%. However, visitor expenditure shows no change for the same period for the Lancashire and Blackpool sub-region against an increase of 3% in visitor number to 60.19m and an increase in tourist days of 2% to 79.61m (STEAM 2008). For the Northwest region as a whole, visitor expenditure is also up 1% YOY (NWDA 2008). Nationally and in the Northwest region, domestic tourism is performing well in spite of the recession. Domestic trips in 2009 were up 6% (over 2008) and spend was up 4%, better than pre-recessionary levels. Final figures for 2009 performance are not yet available for the district, however a downward performance for 2008 suggests that the district could be failing to compete successfully to achieve fair market share against nearby visitor destinations in both the Lancashire and Blackpool sub-region and in
the Northwest. (See Action agreed Q4)

KPI 8

Deliver the Council's actions identified in the LDLSP's Education, Skills and Opportunities Thematic Group Action Plan

Behind Target

PS

Three meetings of the Employment & Skills Work Group have now been held. Work on the Employment & Skills Plan continues to progress in line with the extended deadline of March 2010. This extension reflects the impact, previously noted, of limited staff capacity and the need to take forward new initiatives such as the Future Jobs Fund. Q3 UPDATE - The Employment & Skills Work Group continues to meet but progress in drafting the Employment and Skills Plan and associated action plans has fallen behind schedule as the priority, with limited staff capacity, is to ensure initiatives which can have a direct impact, such as the Future Jobs Fund, are implemented.
Q4 UPDATE Owing to capacity constraints the following work is still to be completed
1. Preparation of outreach and engagement plan in conjuction with Learning and Skills Council and Job Centre Plus.
2. Extend integrated support team and target LSOAs through pilot project subject to secured funding from NWDA and ERDF
3. Secure project approvals (partially complete)
Q4 noted included in Corporate Plan10/11

NI188

Adapting to climate change

Level 1

High

Failing

RT

Due to current resources, no work has been undertaken to achieve level one in the current financial year, however student placement has been sought to address this and ensure progress in the new financial year, it should be recognised that progress will not be possible without additional support.
Q4 - student in place for Q1 2010/11 to deliver Level 1 and scope Level 2. (Q4 Noted Actions in place to deliver in 2010/11)

CH2/NI179

Value for money - total net value of ongoiong cash releasing value for money gains (Efficiency/MTFS targets)

£477K

£2,127K

high

Not quantified

£1,378K

No further measurement

No further measurement (still at £1,378K)

£1,378K (provisional)

Failing

NM

First monitoring to Govt submitted on 23 October. Shortfall of £749K - difficult to see how this can be addressed at present. Aim to address capacity issues associated with supporting VFM / business improvement agenda through future restructuring of services - but don't expect that this will be done in the short term.Will monitor over next quarter. No other action to take this quarter Q3 UPDATE - No further progress since first monitoring to Govt submitted on 23 October (shortfall of £749K). As was reported at Qtr 2 - difficult to see how this can be addressed at present. Aim to address capacity issues associated with supporting VFM / business improvement agenda through future restructuring of services, but no progress / capacity to do this at present.
Q4 UPDATE: No further progress to report. Next formal reporting will be for actual outturn, to be reported to Govt in July. For reference, 2010/11 target is £3.2M.(See agreed actions Q4)

KPI 7

Number of enquiries at Visitor Information Centres

MVIC
100,381
LVIC 102,022
Total 202,403

3% increase
to
208,475

High

MVIC 27,617 LVIC 16,204
Total
42851

MVIC
34,949
LVIC 19,606
Total
54,555

MVIC 13,336 LVIC
12,888
Total
26,224

MVIC
8596 LVIC 10736

Total

MVIC
84498 LVIC
59434
Total
143932

Failing

PS

No Change Enquiries at Morecambe and Lancaster VICs have declined during the autumn and winter months and it is unlikely that over 83,000 enquiries will be handled by the VICs in Q4 in order to met the original target. Reasons for the decline in numbers during Q3 include seasonality, the economic recession, lack of visibility for Lancaster VIC and bad weather from mid- December. (See agreed actions Q4)

CH9

Level of Equality Framework for Local Government

N/A

Level 1 - develop-
ing

Level 1 - develop-ing

Behind Target

RT

No change Briefing sessions have taken place for members and officers. Head of Corporate Strategy has been nominated as lead officer. HCS has met up with North West Employers and Wyre BC to try and get external support. Q4 Update - Target set in Corporate Plan 2010/11 to achieve Level 2 'achieving' by March 2011

Action Plan

Agreed actions from PRTs

Status update

Quarter 1

Finance - To provide a further report updating the schedule of capital receipts to the October 2009 cabinet meeting.
Bulky Matters - Continue to monitor reduced demand for the service and liaise with the service provider on reasons for the fall in demand. If this becomes a trend take action to reduce service provision and costs.
Trade Refuse - analyse reasons for reduction in income and develop options for dealing with variance.
Valuing People
1   Cllr Fletcher to be sent a copy of the draft Voluntary, Community, Sector Compact.
2 Develop criteria, template for evaluation and reporting requirements of Service Level Agreements, Grants to outside bodies.
3 Report to Cabinet to be developed in respect of how the Council is to take forward work on the new Equalities Framework
Children and Young People
- Provide officer support to Cllr Ashworth at Childrens Trust theme leads meeting on Thursday 13 August.
- Provide more information as to how the Children and Young people engagement strategy will operate in practice
Climate Change Specific Salt Ayre energy monitoring information and longer term strategic action plan
report (D Owen) to next CCCLG in September. To include 2008/09 outturn and first quarter monitoring
report. Create action plans for quick wins on energy effiiciency. Ensure information on 3.3 and 3.4 are
available for next quarter and September's CCCLG.
Health and Wellbeing Affordable Homes - Smaller number of new build linked directly to down turn in
house building completions. However, actual availability of more affordable housing likely to be higher due
to significantly reduced market prices and over supply in flat market. There is no direct corrective action
which the Council can take in the short term to influence this indicator. In the medium term opportunities
to build more social housing are being explored.
Safety
1   Review funding arrangements in respect of LSP and quick response vehicles.
2   Obtain a summary report for the Road Safety Partnership.
3   Provide financial information (for review) in respect of City Council funding for community safety

QUARTER 2
Finance - information provided to Cabinet
Bulky Matters - levels of uptake steadily improving in Q2 and hit monthly target in September, sales income about on target - continuing to monitor closely Blackpool project launches Nov Wyre launch hopeful for April, Potential for Fylde and S Lakeland
Trade Refuse recycling generally proving a success in terms of uptake - customer levels holding but tonnage decreasing with net negative impact upon income levels. However this is positive from waste reduction perspective
Valuing People
1 Draft compact has been developed. 2 SLA criteria and template about to be sent out to outside bodies
3 Not yet ready for a report to Cabinet
Children and Young People
Awaiting outcome of meeting between City Council Corporate Directors and relevant portfolio holder with their County Council counterparts, in respect of overlap between City Council Objectives and LDLSP Priorities.
Climate Change - all relevant information provided
to CCCLG for consideration in line with agreement
Health and Wellbeing - Section 106 funding -
Negotiations continue on development sites for when
market improves.
Safety
1 Complete (LSP funding bid rejected)
2 Complete
3. Complete

Quarter 2

Finance - Identify schedule of works at Festival market that could reduce energy costs. These should be costed and the savings identifed and then reported to the Climate Change Cabinet Liaison Group
Economy - No additional actions arising from the meeting, but it was noted that income targets for Lancaster VIC are being reviewed as part of the revised estimates process.
Climate change
1.Establish an officer group from key services to understand and roll out actions included in the Climate Change Strategy.
2.Develop a robust performance managemetn reporting process to ensure all necessary data in respect of agreed climate change reduction targets.
3.Consider EST recommendations and develop action plan that can be integrated into che CCS.
4.Provide an update of the agreed 16 Salt Ayre enegery reduction projects
Health and Wellbeing - NI 187 Fuel Poverty – now linked to Climate Change Strategy to be considered by Cabinet in November. Opportunities - especially external funding – for moving this forward to be explored as part of that strategy Refresh Housing Strategy – currently on hold pending appointment to two vacant posts in Forward Planning. Projected overspend on Council Housing Responsive Repairs - allocation to be reviewed at mid year budget review. Main cause seems to be increasing number of voids and repairs
needed to bring up to lettable standard
Valuing people
Agreed process for reviewing SLA's - letter and priorities review form to be sent to outside organisations in
the relevant Cabinet members name.
HCS to pursue opportunities for support from NWEO re Equality Framework for Local Government.
Children and Young people
Corp dir Regen and F and P to meet with Chair of Childrens Trust and Ann Pannel (lancs County council ) to seek improvements to Childrens Trust activities.
Remove KPI 17 from future PRT reports (not SMART)
HCS to follow up on Lancs Chief Execs report on revised support arrangements and offer of financial support to districts. Offer to be taken into account in drafting and recruiting to vacant CYP manager post in Corp Strat.

Q3 Progress
Climate Change
1. Completed
2. in progress being developed through CCOWG
3. Draft Action Plan completed - being considered by CCOWG
4. Update considered every meeting of Cabinet Liaison Group and CCOWG
Q3 Update re Refresh Housing Strategy - Appointments made to housing strategy posts commencing February 2010. Progress will resume once officers in post.

Health and Wellbeing - Projected overspend on Council Housing Responsive Repairs - Revised Budget for 2009/2010 increased by £145,000 to accommodate overspend (see HRA Report to Cabinet 19/01/2010)

Children and Young People
1. Meeting arranged for 11 February 2010
2. KPI 17 now removed
3. The new arrangements are now confirmed and formally accepted. When the new Job Description has been developed recruitment will commence

Quarter 3

From Climate Change PRT 1. Develop effective performance management arrangements in respect of energy monitoring 2 Agree target to achieve NI 188 level 2 by March 2011 - initial proposal is to recruit a Lancaster Uni. graduate to a work placement to support achievement of Level 1 and then review requirements to achieve Level 2.
3 Note remaining funding for 2009/10 Climate Change initiatives (£4,700) - agree to carry forward if no suitable project identified as a result of CC action plans.
4. Pitt Review Recommendations: concern at lack of progress from County in engaging in discussions about joint working. Head of Planning Services to formally write to County about concerns.

Q4 Update

Climate Change - 1. (GJC) The YPO are in talks with energy suppliers British Gas and npower energy to try and merge both web based operating systems to allow gas and electricity usage to be reported for each building. Property Services have requested that all operational buildings are included onto the monitoring systems. This will be subject to each building having smart meters installed. All findings are to be reported to the CCCLG Energy Sub Group. (JW) Ongoing - purchase of energy monitoring software agreed and will be in place November 2010 once new energy contracts are on street.
2. Student in place for Q1 2010/11 to achieve Level 1 and scope Level 2. If Level 2 is to be achieved by end of 2010/11 further resources are required.
3. Head of Finance okayed carry forward of the funds - seeking confirmation from accountant
about total budget for 2010/11. 4. Pitt Review - The County Council has appointed specific officers to lead on their new statutory responsibility. The City Council's Engineers await requests to engage in the process operationally. Talks will be ongoing into 2010/11.

From Economy PRT To survey Yorkshire Street shopping area and prepare a scheme for potential action under Section 215 powers to secure improvements to the appearance of shops. In addition examine the potential to reduce the number of shop units and compress the size of the shopping core

To be added to the list of priorities for interventions by Regeneration & Policy Service

From Health and Wellbeing PRT - Affordable Housing - Head of Planning Services to advise Cabinet Member of timetable for progressing expenditure of S.106 monies on affordable housing, once new Strategic housing staff in post.

Q4 Update - New staff in strategic housing function in post. £50,000 of affordable housing funds allocated to scheme to deliver 10 units in Carnforth. Work progressing to find schemes to allocate remaining funds to. Delivery policy needed to address renewed housing growth and pressure to accept schemes without affordable housing contribution.

From Safety PRT
1 Draft briefing note for Cllr Blamire for LDLSP Management Group re. commitment of partners to CSP.
2 Review CCTV funding arrangements next year as part of developing MTFS.
3 Redraft format of Safety PRT report for Q4 and incude new performance reporting arrangements developed by the CSP

Q4 Update
1. Complete
2. To be considered during development of 2011/12 budget
3. Complete

From Internal Affairs PRT
1. Review targets for next year in respect of CH11(c) to reflect trends and also four year cycle of member elections.
2. Ensure results from "avoidable contact" survey translated into actions for improvement.

Q 4 UPDATE
1. Actions incorprated into Democratic Services Business Plan
2. Complete

From Valuing People PRT Ensure that within 2010 Corporate plan the commitment to the Equality Framework for Local Government is explicit and that the restructuring of Services to form the new Community Engagement Service allows for sufficient capacity to take this work forward and provides support to the LDLSP in developing its Cohesion Strategy for the district.

Q4 Update Commitment to Equality Framework for Local Government in Corporate Plan 2010/11. Community Engagement Service to investigate capacity required - possible further report to Cabinet

Quarter 4

From Climate Change PRT
1. Copy to Councillor Barry - minutes/notes from meeting of Green Fleet Officer Working Group
2. Copies of minutes/notes for all officer working groups to next meeting of Cabinet Liaison Group
From Property PRT
In future PRT meetings consider Lancaster market, Facilities Management Review/shared services and the repairs to the chairs in LTH
ALL OTHER PRT's - NO ACTIONS IN Q4

To be reported in Q1 of 2010/11